A fix has been implemented and we are monitoring the results.
Posted May 08, 2022 - 13:26 PDT
Identified
The issue has been identified as a problem stemming from our vendor. We are continuing to work with them towards a resolution and will provide updates as soon as more information becomes available. Thank you for your patience!
Posted May 08, 2022 - 12:33 PDT
Investigating
We are currently experiencing issues with logging in on our platform, so some ServiceTitan users may experience issues when logging into ServiceTitan. We are currently investigating the cause and scope of this issue. Some users have reported that using incognito mode and/or clearing the browser cache resolved the issue for them. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted May 08, 2022 - 12:29 PDT
This incident affected: Site Performance (Office) and Product Functionality (Other).