Phones Pro - Inbound Calls not being received
Incident Report for ServiceTitan
Resolved
This incident has been resolved.
Posted Jun 06, 2023 - 06:00 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jun 06, 2023 - 05:50 PDT
Identified
The issue has been identified as problem stemming from our third party vendor. We are awaiting a fix to be implemented.
Posted Jun 06, 2023 - 05:22 PDT
Investigating
We are currently experiencing issues with our Phones Pro phone integration, so some ServiceTitan users may be unable to receive calls. We are currently investigating the cause and scope of this issue. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Posted Jun 06, 2023 - 05:11 PDT
This incident affected: Phone Integration (Phones Pro).
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