Resolved -
We have not seen any further issues with Phones Pro. We thank you for your patience with this matter. Please reach out to us in Support if you have additional issues and we will be happy to assist!
Mar 10, 09:49 PDT
Monitoring -
At this time, our third-party vendor for Phones Pro has resolved the underlying issue. Our team is currently monitoring the service to ensure stability. We will update the status page here once resolution is confirmed or additional information becomes available. Thank you for your patience!
Mar 10, 08:34 PDT
We will update the status page here as soon as more information becomes available. Thank you for your patience!
Mar 10, 07:47 PDT
Investigating -
We are currently experiencing issues with Phones Pro, so ServiceTitan users may experience intermittent issues placing inbound/outbound calls. Our engineers are actively working on a resolution. We will update the status page here as soon as more information becomes available. Thank you for your patience!
Mar 10, 07:39 PDT
Resolved -
SmartWare (CLEO) users experienced a service interruption that affected their ability to log in and caused frequent timeouts, displaying error messages such as "TIMEOUT or OTHER UNKNOWN PROBLEM."
Impact Duration: 6:15 AM - 7:00 AM (PT - Pacific)
Mar 2, 06:15 PST